Wednesday, November 26, 2008

And I used to love Skype....


When I first encountered Skype they where just a small start-up headed by Janus and Nicklas. I just loved to support a company who had in mind to "kill" all the BIG telco's around the globe. But now Skype have grown, even bigger than many telco's, and the service level is low. And their billing system is even worse.

For two weeks now I have tried to purchase Skype credits, using my Visa, using my Mastercard, using PayPal, and even trying to use my girlfriends Visa... but no,no, everytime I get reply messages saying the purchase was cancelled due to some unexplained problem. I have written about this both to Skypes support and in their forum. And looking at the forum I realize I'm not alone having problems.

I have checked with PayPal and with my bank and Visa... but there is no solution it seems.

I just wonder if the Skype investors knows about the problems? At least, if I where an investor I should demand that they solve their issues with payment problems.

1 comment:

  1. Simmilar story.
    More funny thing - Paying via credit card and Paypal is not even an option for my skype, theey suggest to use only moneybookers, to validate my acccount there pay their fees, etc.
    Quite strange for a sister company of PayPal

    ReplyDelete

Hi, txs for letting me know your thoughts...